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SMART Local 47 Training Centre

The SMART Local 47 Training Centre in Ottawa, part of the Sheet Metal Workers’ International Association (SMWIA) Local 47 , delivers apprenticeship training for skilled trades within a large North American union network.

With support from the Sinneave Family Foundation , Open worked with the Training Director and instructors at SMART Local 47 Training Centre. They recognized that existing training and evaluation methods were failing to address the learning styles of neurodivergent trainees, creating barriers to success for some apprentices.

The Problem

Open was engaged to help improve the cognitive accessibility of apprenticeship training and evaluation, with the goal of better supporting apprentices with diverse learning needs while maintaining trade-specific standards.

The Solution

Working directly with trainers, Open used a neuro-inclusive co-design approach to review existing materials, adapt teaching methods, and redesign aspects of the learning environment. Open’s cognitive accessibility specialists also developed and delivered customized training focused on cognitive accessibility, neuro-inclusive teaching, and inclusive evaluation, using examples drawn directly from the trade context to ensure immediate relevance and application.

Services provided:

  • Neuro-inclusive Co-Design
  • Cognitive Accessibility Education & Training
  • Cognitive Accessibility Adaptation (of training materials)

The Outcome

As a result, SMART Local 47 trainers reported strong value in the practical, trade-specific strategies and were able to apply them in their classrooms right away. Training materials and approaches were refined based on feedback and formally approved by the training team, supporting ongoing use and consistency. The project also confirmed a broader demand for cognitive accessibility across the building construction trades and created a foundation for scaling neuro-inclusion and improved outcomes for apprentices with cognitive disabilities.

Testimonials

We have been working with Open for over a year and it has been a pleasure; Open offers a professional, fast, efficient, detailed, and conscientious path to engaging neurodiverse communities as advisors for corporate related accessibility projects.

Nadia Hamilton, CEO, Magnusmode

We work with Open in order to develop a cognitively accessible medication management application. They provided us with a wealth of expertise regarding cognitive disabilities and accessibility while ensuring we received input directly from persons with cognitive disabilities.

Dinis Cabral, CEO, JLG Health Solutions

It is always a pleasure to work with you and your students! They were quite remarkable throughout the process. They were available, accessible and certainly their report today was spot on.

Caroline Granger, Director, Valor & Solutions

Our work with Open has led to meaningful improvements in accessibility. Their process identified unintentional barriers in our materials, and the revisions have made our resources more effective for individuals with diverse cognitive needs.

Lynn Martin, PhD, Professor, Department of Health Sciences, Lakehead University

Thank you for helping make SCERN a success! Based on your feedback, we have made a number of improvements.

Christopher Macdonald Hewitt, Ph.D.