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Valor & Solutions

Valor & Solutions offers specialized clinical services for adults with developmental disabilities presenting with challenging behaviours, complex needs and dual diagnosis.

Valor & Solutions called for Open’s expertise to offer training to their staff on how to best support persons with intellectual and developmental disabilities. Open also supports them in evaluating their services using an inclusive approach.

The Problem

Difficulty finding expertise in cognitive accessibility and cognitive disabilities, especially in French.

The Solution

Open offered training sessions to staff members on topics like how to help persons with intellectual and developmental disabilities protect their privacy online, or how technology can support them in their daily life. Open also conducted projects to evaluate their services and facilitated the involvement of users with intellectual and developmental disabilities in these projects.

Services provided:

  • Training
  • Inclusive Research & Evaluation

The Outcome

Open helped improve their services by enhancing staff competencies, by conducting rigorous evaluations with the contribution of users with cognitive disabilities.


We have been working with Open for over a year and it has been a pleasure; Open offers a professional, fast, efficient, detailed, and conscientious path to engaging neurodiverse communities as advisors for corporate related accessibility projects.

Nadia Hamilton, CEO, Magnusmode

We work with Open in order to develop a cognitively accessible medication management application. They provided us with a wealth of expertise regarding cognitive disabilities and accessibility while ensuring we received input directly from persons with cognitive disabilities.

Dinis Cabral, CEO, JLG Health Solutions

It is always a pleasure to work with you and your students! They were quite remarkable throughout the process. They were available, accessible and certainly their report today was spot on.

Caroline Granger, Director, Valor & Solutions